IT Planned Works

Issues that require an on-site visit need resources and expertise available as necessary to resolve in a planned fashion. 

We can undertake the implementation of discrete IT activities and projects on your behalf, or provide the resources and expertise needed to assist your organisation as required.

Among the solutions we offer as part of a package or as stand-alone services are:

Second Line Support

We can offer your organisation comprehensive second line support for issues not resolved by the IT Help Desk.         

New User Creation

We can add new users to your network, acquiring and installing hardware if necessary.

Installation and Commissioning

We can acquire and install hardware and software as required.

Mobile Data Device Set-up and Configuration

We can configure your BlackBerry or other mobile phone devices to allow access to email and personal management information services such as calender, contacts, etc.